There was a reason why I stopped going to this chain some
years ago. Now I remember what it was very clearly. But, I'll also admit that their Corporate followup to my complaint was nothing less than superb!
Followup: After making somewhat of a fool of myself - with all the poor comments and all, I did get a letter from McDonald's Corporate that contained an apology and two coupons good for extra value meals. That was nice! Also, to their credit, I was asked to fill in a through questionnaire that explored the problem and the manner in which it was resolved. Most impressive!
Followup: After making somewhat of a fool of myself - with all the poor comments and all, I did get a letter from McDonald's Corporate that contained an apology and two coupons good for extra value meals. That was nice! Also, to their credit, I was asked to fill in a through questionnaire that explored the problem and the manner in which it was resolved. Most impressive!
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