Recently, I received a recall notice from the folks at Chrysler who wanted me to bring my Jeep Liberty in for replacement of some rear stabilizers they felt might be defective. I immediately called and got an early morning appointment for the next day. Now, mind you, it’s been quite some time since I visited this dealership. I remember that I bought my 2006 Jeep in the summer of 2007 and other than one maintenance service call that was the last time I’d been there.
That next morning I pulled into the service area and was taken care of immediately. The service personnel seemed to be upbeat and professional. Even my waiting in the dreaded ‘waiting room’ turned out to be pleasant as I ended up talking to some other nice folks who were getting their vehicles serviced. Even though the wait was for two hours, the time when by quickly. (The waiting are sports a TV, free computer, vending machines, bathrooms, magazines and free coffee). It was sort of like hanging around my house.
The repair went smoothly and I would have to say that this establishment seems to have a great desire to take care of their customers. I would recommend Tri-Lakes Motors to any and everyone.